Privacy Policy

At BluNa Rug, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website and services.

1. Information We Collect

1.1. Personal Information: We may collect personal information you provide when you make a purchase, create an account, or contact us. This includes your name, email address, phone number, billing address, and shipping address.
1.2. Payment Information: Payment details, such as credit card information, are securely processed through our payment gateway provider and are not stored on our servers.
1.3. Usage Data: We may collect non-personal information, such as your IP address, browser type, device information, and browsing behavior, to improve our website and services.

2. How We Use Your Information

2.1. To process orders and payments, including delivery and order confirmations.
2.2. To communicate with you regarding your orders, returns, or customer service inquiries.
2.3. To improve our website, products, and customer experience by analyzing usage trends.
2.4. To send promotional emails or updates, if you have opted in to receive them.

3. Sharing Your Information

3.1. Service Providers: We may share your information with third-party service providers who assist with payment processing, shipping, marketing, or website analytics.
3.2. Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
3.3. Third-Party Marketing: We do not sell or share your personal information with third parties for marketing purposes.

4. Cookies and Tracking Technologies

4.1. Our website uses cookies to enhance your browsing experience, analyze website traffic, and remember your preferences.
4.2. You can manage or disable cookies through your browser settings, though this may impact your website experience.

5. Data Security

5.1. We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
5.2. While we strive to protect your data, no method of online transmission or storage is completely secure.

6. Your Rights

6.1. You have the right to access, correct, or delete your personal information.
6.2. You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or by contacting us directly at blunarug@gmail.com.
6.3. If you are located in certain regions, such as the European Union, you may have additional rights under local privacy laws (e.g., GDPR).